Privacy policy

Last updated: 8th August 2025

1. Your Privacy Matters

At JUNKO OKUDA, we respect and value your privacy. This policy explains how we collect, use, store, and protect your personal information, in line with the Australian Privacy Act 1988 (Cth) (Privacy Act).

The website may also be accessed by individuals located outside Australia. By using this site, you acknowledge that your data may be processed in accordance with Australian privacy law.

2. What Information We Collect

We may collect personal information such as:

  • Your name, email address and contact details

  • Relevant health and medical information provided through booking forms, emails, or during consultations

  • Website usage data via cookies or analytics tools

You are not required to share personal information when simply browsing the site.

3. How Your Information Is Used

We collect your information in order to:

  • Provide naturopathic consultations and follow-up care

  • Manage bookings and communicate with you

  • Deliver relevant service updates or educational content

  • Improve website experience and service offerings

We will never sell, rent, or trade your personal details to third parties.

However, we may disclose your personal information if required by law, or when necessary to protect our legal rights, comply with a legal obligation, or prevent potential harm or misuse of our services.

4. Third-Party Services

To securely manage bookings, consultations, and clinical records, we use Healthbank, a trusted Australian-based clinic management platform. Your data is stored securely in accordance with their privacy and data protection standards.

You can view their privacy policy at https://www.healthbank.io/privacy

Other trusted third-party platforms (e.g., email providers or analytics tools) may also be used, and are selected for their commitment to data security and compliance.

5. Storage and Security

Your data is stored securely using encrypted and password-protected systems. We take reasonable steps to protect your information from loss, misuse or unauthorized access.

6. Cookies & Analytics

This website may use cookies or analytics tools (like Google Analytics) to collect anonymous visitor data — such as page views and traffic sources — to help improve the website. You can disable cookies in your browser settings if you prefer.

7. International Visitors

If you're accessing this website from outside Australia, please note that your information will be collected and processed in accordance with Australian privacy standards, which may differ from those in your home country.

8. Policy Updates

This Privacy Policy may be updated occasionally. The latest version will always be available on this page.

9. Your Rights

You may request access to or correction of the personal information we hold about you at any time. Simply email us at the address below.

10. Contact

Junko Okuda (Naturopath)

Email: info@junkookuda.com.au

Location: Leura NSW Australia